The shopreme system consists of native white label apps for Android and iOS as well as a web client, which can be used in a mobile browser for Scan & Go.
As a retailer, you decide which customer clients and features you need, depending on your sector and market strategy.
Of course, shopreme native clients are also available as SDK, meaning that you can integrate Scan & Go into your existing retailer app.
You can exchange data between the shopreme system and your retailer ERP using the shopreme data hub.
This makes it possible to synchronise product data, vouchers or loyalty information.
Mobile Payment & Digital Invoice
shopreme Scan & Go offers a way to conveniently scan products on a smartphone and pay directly in the app.
A wide range of different payment methods are available, such as credit card, PayPal or SEPA .
After payment, the app automatically creates a digital invoice that can be used to verify the user's purchase.
The digital invoice has the advantage of making payment easier and reducing unnecessary waste of paper, helping to conserve our natural resources.
This invoice is digitally signed and is compliant with EU fiscalisation regulations.
shopreme generates a vast range of anonymised customer behaviour data to provide personalised recommendations.
This means that customers receive the correct recommendation when adding products to their shopping basket.
Furthermore, the data can be used to identify similar products, enabling cross- and upselling in the product detail view, as found on common e-commerce websites.
Even the best shop assistant cannot be everywhere at the same time. And now, they don’t need to be! shopreme provides a pocket-sized shopping consultant – personalised and always available. Customers simply scan the product to see the information they need – as well as products to complement their purchase.
There are no limits to length, language or format when creating content and the information can be easily altered or added to at any time – with the changes of course being applied to all branches.
The option of including multimedia content is particularly useful for retailers stocking non-food items. For example, customers can watch a video tutorial on the product, helping them to understand it and giving them that extra incentive to buy.
Digital Customer Retention
No more missed offers!
The shopreme system can be used to digitally redeem vouchers and add discounts before paying. Current programmes and campaigns can also be integrated into the app and used via all existing channels.
For example, shopreme can also be used to collect loyalty points, which can later be exchanged for discounts directly in the app.
Customers can use the shopreme app to browse through your product range from the comfort of their home and create their own shopping list.
The shopping list function also further increases customer retention by suggesting additional products or upselling options. And information on past purchases is used to provide an after-sales service that recommends products that are likely to have been used up.
The personal shopping list can even be shared with friends using the social sharing buttons.
And, for that extra level of service, the shopreme shopping list also shows customers which branch currently stocks the products they need.
White Label - it’s all about your brand
shopreme is a white label system. We offer a variety of differentiation features and components.
As a retailer, you can select the functions you need and we deliver the shopreme apps, branded according to your CI guidelines.
The apps will be hosted in the app store under your brand name and custom integrations like a connection to your loyalty server can be implemented in a corporate project.
Checkout Assistant - The App for your Employees
The shopreme checkout assistant gives your employees an overview of all purchases at one location. The Android app is simple and straightforward in its design so that almost no employee training is necessary. Of course, we provide you with videos that explain the functionality of each feature.
The live monitor in the app helps your employees to see exactly how many customers are currently using the app in the specific store.
With the checkout assistant your employees are able to re-scan a customer’s products to make sure that everything was paid for.
You can decide if all customers should be checked after their purchase or if spot checks are enough. When performing spot checks, our smart suggestion algorithm supports your employees by suggesting individual customers to be checked. This ensures that regular customers are only checked at certain intervals and risk groups are inspected after every purchase.
The checkout assistant age verification tool ensures that age-restricted products are not sold to underage customers. If a customer wants to buy a product that requires age verification, they will be told to reach out to one of your employees. The customer can only proceed with the payment process after their age has been verified by an employee.
Data Hub - Integrating Systems
shopreme needs to communicate with your existing systems to make the whole mobile Scan & Go process possible and to provide a top customer experience.
We therefore developed the shopreme data hub, which allows for standardised import, storage and export of data. With the data hub we have the toolset needed to make integration as efficient as possible.
A huge advantage of our mobile app over other hardware systems is that shopping behaviour recorded by customer devices can be linked with loyalty systems, location data and payments. This powerful asset enables you to optimise your store layout, targeted promotions and pricing. Each customer can be provided with promotions and recommendations that suit their individual behaviour and preferences.
Of course, any data is anonymised to meet the high GDPR standards.