shopreme supervisor:
Your Employee App
shopreme supervisor:
Your Employee App
The supervisor app is your all-in-one employee tool for managing Self-Checkout processes across all Self-Service touchpoints in your stores.
The supervisor app is your all-in-one employee tool for managing Self-Checkout processes across all Self-Service touchpoints in your stores.
The power of remote control
4x
higher selection accuracy with sentry AI
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sentry AI
selection
sentry AI
selection
random +
static rules
random +
static rules
20h+
reduced store workload per month
596min
time saving per month on age verification
average spotcheck duration with using
shopreme employee app
Supported staff, satisfied shoppers
Reduce cost and workload of employees by enabling them to perform key tasks
like spot checks and (remote) age verification with maximum efficiency
Reduce cost and workload of employees by enabling them to perform key tasks like spot checks and (remote) age verification with maximum efficiency
Optional Spot Checks
Employees perform spot checks only when needed – no more routine interruptions.
Triggered directly from the app, the checks are fast, guided, and fully mobile, allowing employees to efficiently inspect baskets without interrupting the overall store flow.
Integrated Loss Prevention
Conduct fewer, more targeted spot checks with our software-based smart loss prevention — without cameras or hardware.
The algorithm flags high-risk baskets based on behaviour and store-specific data, delivering higher accuracy while cutting the cost & complexity of hardware-heavy systems.
Flexible Device Management
Set up, configure, and replace devices in seconds from the app interface. Manage kiosks, smart carts, and other shopreme solutions directly in-store.
Reduce the need for IT support, minimize store disruption and streamline store operations.
Remote & Biometric Age Verification
Empower staff to remotely verify age-restricted purchases, checking IDs only when necessary. With each verification averaging just 6.4 seconds, the system saves time, reduces queues, and lightens staff workload. For mobile Scan & Pay users, biometric age caching via Face ID reduces the need for repeated verifications.
Act only when neded
The User Journey –
Optimized Exit
The supervisor app puts your employees in control without tying them to a terminal. Employees monitor all Self-Service activities in real-time, receive only relevant alerts when action is needed, and respond directly from their mobile device. This means faster processes, less pressure on your staff, and a seamless experience for your customers.
Remote age verification
For age-restricted items at kiosks, employees get haptic feedback and can directly approve purchases remotely through the employee app - no need to walk over unless necessary.
For Scan & Pay users, a one-time age verification can enable biometric approval (e.g., Face ID) for future visits.
Live views & basket history
Employees have full visibility of all active and completed baskets in real-time, making it easy to monitor customer activity and step in only when necessary.
The Management Console provides detailed insights: number of random checks & age verifications performed, employee compliance, time spent per task, and even the amount of loss prevented Dashboards & interfaces make it easy to track performance and optimize store operations over time.
Optional spot checks
Employees are guided through quick and intuitive spot checks right from the app, viewing removed items, age-restricted products and theft-protected goods. A guided workflow ensures efficient re-scanning - the average spot check takes 38 seconds. The integrated loss prevention algorithm only flags high-risk baskets based on behavioral and store-specific data, resulting in fewer spot checks with higher hit rates.
Remote age verification
For age-restricted items at kiosks, employees get haptic feedback and can directly approve purchases remotely through the employee app - no need to walk over unless necessary.
For Scan & Pay users, a one-time age verification can enable biometric approval (e.g., Face ID) for future visits.
“They excel at adaptivity, flexibility, and fast development”
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“Scan & Pay has been a huge success for us, and our customers love it."
It is incredible that up to 15% of purchases are already made with Scan & Pay. That exceeds all our expectations and confirms we’ve made the right decision. shopreme has been the ideal technology partner to make this success happen.
Marco Statt
CIO, Dohle Handelsgruppe
«shopreme nos ha ayudado a ampliar el sistema de autopago sin tener que rehacer nuestro ecosistema minorista».
La integración de Mobile Scan & Pay en nuestra aplicación actual, junto con la conexión con sistemas de autopago de terceros, nos ha permitido aprovechar nuestra infraestructura actual.
Luis M. Gómez
Director departamento de Cajas, Alcampo
“ The agile team delivered excellent results"
The cooperation with shopreme has always been characterized by pragmatic and cooperative unity. The agile team delivered excellent results in developing and customizing their product for us, with strong support from the management.
Marko Scheffler
Chief Product Owner, REWE digital
“ This (snap cart) is a really great solution"
„Our customers expect us to deliver innovative and exciting solutions at the POS. We are always looking for new ways to offer our customers an impressive shopping experience with targeted touchpoints, even in the digital world.
Florian Behrens
CIO, Bartels-Langness
“If a solution works here, it will work anywhere.”
Our store is extremely diverse – that’s exactly what makes it so exciting. If a solution works here, it will work anywhere. For us, what matters is making shopping as simple as possible for our customers. With the FastLaner, we achieve exactly that: more choice at checkout, less friction during the payment process, and a tangible added value. The solution integrates seamlessly into the existing shopping experience while also easing the workload of our staff – leaving more time for what really matters: the customer.
Mario Vidak
Store Manager, V-Markt Munich
“At REWE, we are very glad that we chose shopreme for our Scan & Pay solution. They excel at their adaptivity, flexibility for custom solutions, and their fast development cycle"
Oliver Schnurr
Product Owner, REWE digital
Centralized Management
Centralized Management
Centralized Management
Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.
No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.
Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.
No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.
Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.
No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.
Why choose shopreme supervisor?
Why choose
shopreme supervisor?
Why choose shopreme supervisor?
Unlock all Self-Service touchpoints with a single integration
Unlock all Self-Service touchpoints with a single integration
Managing user expectations is one of the most important steps in any loss prevention strategy. Making customers aware of the security measures drastically reduces the likelihood of theft by clearly communicating, for example, the possibility of a spot check with an in-app reminder.
Enhanced security with shopreme sentry
Enhanced security with shopreme sentry
Additionally, implement shopreme sentry across all shopreme solutions & third-party SCOs. This AI-powered security layer is built on our proven loss prevention tool, enabling accurate spot checks and effective fraud detection. Prevent 4x more shrink than random checks – continuously learning, no additional hardware.
API-ready for any third-party SCO
API-ready for any third-party SCO
No shopreme solution? No problem! Integrate the employee app with any SCO software. Benefit from functionalities like age verification, real-time customer basket views, and optional spot checks.
Kevin Müller
Director Retail Acceleration
Kevin Müller
Director Retail Acceleration
Kevin Müller
