shopreme supervisor:
Your Employee App

shopreme supervisor:
Your Employee App

The supervisor app is your all-in-one employee tool for managing Self-Checkout processes across all Self-Service touchpoints in your stores.

The supervisor app is your all-in-one employee tool for managing Self-Checkout processes across all Self-Service touchpoints in your stores.

shopreme supervisor employee app screen -Self-Checkout solutions
  • billa shopreme Self-Checkout Customer
  • rossmann shopreme Self-Checkout Customer
  • hit dohle shopreme Self-Checkout Customer
  • famila shopreme Self-Checkout Customer
  • xxxlutz shopreme Self-Checkout Customer
  • moebelix shopreme Self-Checkout Customer
  • momax shopreme Self-Checkout Customer
  • aldi nord shopreme Self-Checkout Customer
  • nofrills shopreme Self-Checkout Customer
  • loblaws shopreme Self-Checkout Customer
  • rewe shopreme Self-Checkout Customer
  • auchan shopreme Self-Checkout Customer
  • penny shopreme Self-Checkout Customer

La forza del controllo da remoto

4x

maggiore precisione di selezione con l’AI di sentry

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2

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sentry AI

selection

sentry AI

selection

random +
static rules

random +
static rules

20h+

di carico operativo in meno al mese nel punto vendita

store worker helping at a self checkout kiosk

596min

time saving per month on age verification

average spotcheck duration with using
shopreme employee app

Age verification icons shopreme

Supported staff, satisfied shoppers

Reduce cost and workload of employees by enabling them to perform key tasks
like spot checks and (remote) age verification with maximum efficiency

Reduce cost and workload of employees by enabling them to perform key tasks like spot checks and (remote) age verification with maximum efficiency

Optional Spot Checks

Employees perform spot checks only when needed – no more routine interruptions.

Triggered directly from the app, the checks are fast, guided, and fully mobile, allowing employees to efficiently inspect baskets without interrupting the overall store flow.

screenshot of shopreme supervisor app

Integrated Loss Prevention

Conduct fewer, more targeted spot checks with our software-based smart loss prevention — without cameras or hardware.

The algorithm flags high-risk baskets based on behaviour and store-specific data, delivering higher accuracy while cutting the cost & complexity of hardware-heavy systems.


Notifications of a shopreme supervisor app calling for a spot check and age verification

Flexible Device Management

Set up, configure, and replace devices in seconds from the app interface. Manage kiosks, smart carts, and other shopreme solutions directly in-store.  

Reduce the need for IT support, minimize store disruption and streamline store operations. 

shopreme supervisor app - Flexible Device Management
shopreme supervisor app - Flexible Device Management

Remote & Biometric Age Verification

Empower staff to remotely verify age-restricted purchases, checking IDs only when necessary. With each verification averaging just 6.4 seconds, the system saves time, reduces queues, and lightens staff workload.  For mobile Scan & Pay users, biometric age caching via Face ID reduces the need for repeated verifications. 

Remote & Biometric Age Verification

Act only when neded

The User Journey –
Optimized Exit

The supervisor app puts your employees in control without tying them to a terminal. Employees monitor all Self-Service activities in real-time, receive only relevant alerts when action is needed, and respond directly from their mobile device. This means faster processes, less pressure on your staff, and a seamless experience for your customers. 

Verifica dell’età da remoto

Per gli articoli soggetti a limiti di età acquistati ai chioschi, il personale riceve un feedback aptico e può approvare direttamente l’acquisto da remoto tramite l’app, senza doversi avvicinare se non necessario.

Per gli utenti Scan & Go, una verifica dell’età effettuata una sola volta può abilitare l’approvazione biometrica (ad es. Face ID) per le visite successive.

store location detection in a shopreme scan and go app

Viste live e storico carrelli

Il personale ha piena visibilità su tutti i carrelli attivi e completati in tempo reale, così da monitorare facilmente l’attività dei clienti e intervenire solo quando serve.

La Management Console fornisce insight dettagliati: numero di controlli casuali e verifiche dell’età effettuati, conformità del personale, tempo impiegato per attività specifiche e perfino l’ammontare delle perdite prevenute. Dashboard e interfacce rendono semplice monitorare le performance e ottimizzare le operazioni nel tempo.

store location detection in a shopreme scan and go app

Controlli a campione opzionali

Employees are guided through quick and intuitive spot checks right from the app, viewing removed items, age-restricted products and theft-protected goods. A guided workflow ensures efficient re-scanning - the average spot check takes 38 seconds. The integrated loss prevention algorithm only flags high-risk baskets based on behavioral and store-specific data, resulting in fewer spot checks with higher hit rates.

store location detection in a shopreme scan and go app

Verifica dell’età da remoto

For age-restricted items at kiosks, employees get haptic feedback and can directly approve purchases remotely through the employee app - no need to walk over unless necessary.

For Scan & Go users, a one-time age verification can enable biometric approval (e.g., Face ID) for future visits.

store location detection in a shopreme scan and go app

“Eccellono per adattabilità, flessibilità e rapidità di sviluppo”

“At REWE, we are very glad that we chose shopreme for our Scan & Pay solution. They excel at their adaptivity, flexibility for custom solutions, and their fast development cycle"

oliver schnurr - rewe digital

Oliver Schnurr

Product Owner, REWE digital

Centralized Management

Centralized Management

Centralized Management

Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.

No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.

Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.

No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.

Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.

No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.

analytics - shopreme management console
loss prevention analytics - shopreme management console
loss prevention analytics - shopreme management console

Why choose shopreme supervisor?

Why choose
shopreme supervisor?

Why choose shopreme supervisor?

Attiva tutti i touchpoint self-service con un’unica integrazione

Attiva tutti i touchpoint self-service con un’unica integrazione

Managing user expectations is one of the most important steps in any loss prevention strategy. Making customers aware of the security measures drastically reduces the likelihood of theft by clearly communicating, for example, the possibility of a spot check with an in-app reminder.

Enhanced security with shopreme sentry

Enhanced security with shopreme sentry

Additionally, implement shopreme sentry across all shopreme solutions & third-party SCOs. This AI-powered security layer is built on our proven loss prevention tool, enabling accurate spot checks and effective fraud detection. Prevent 4x more shrink than random checks – continuously learning, no additional hardware.

API-ready for any third-party SCO

API-ready for any third-party SCO

No shopreme solution? No problem! Integrate the employee app with any SCO software. Benefit from functionalities like age verification, real-time customer basket views, and optional spot checks.

Parliamone!

Sei pronto a passare alla versione superiore? Non vediamo l'ora di mostrarti shopreme in tutti i suoi dettagli!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Director Retail Acceleration

Parliamone!

Sei pronto a passare alla versione superiore? Non vediamo l'ora di mostrarti shopreme in tutti i suoi dettagli!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Director Retail Acceleration

Parliamone!

Sei pronto a passare alla versione superiore? Non vediamo l'ora di mostrarti shopreme in tutti i suoi dettagli!

kevin müller Director Retail Acceleration shopreme

Kevin Müller