Pronto per il tuo nuovo sceriffo?
4x
maggiore precisione di selezione con l’AI di sentry
20h+
di carico operativo in meno al mese nel punto vendita
38 sec
Duro con le perdite,
duro con le cause delle perdite
Esiste un modo per prevenire la perdita inventariale senza personale aggiuntivo, telecamere o bilance: sentry si basa sulla Loss Prevention multilivello di shopreme, con l’AI che alimenta uno dei livelli chiave e previene le perdite 4 volte più efficacemente rispetto ai metodi casuali.
Una prevenzione delle perdite
che lavora dietro le quinte
La comprovata soluzione di Loss Prevention di shopreme si basa su una strategia multilivello. Integrato in ogni soluzione shopreme, un processo di selezione software-based analizza continuamente in tempo reale i dati del carrello, i comportamenti d’acquisto e i profili di rischio. Il personale interviene per i controlli a campione solo quando è davvero necessario.
Questo approccio olistico riduce le perdite senza interrompere il customer journey.
La Loss Prevention di shopreme si fonda su tre pilastri fondamentali:
Ti presentiamo shopreme sentry
Sebbene ogni soluzione shopreme includa già un algoritmo avanzato di prevenzione delle perdite, sentry aggiunge un livello AI che apprende continuamente dalle transazioni e dal comportamento dei carrelli nei tuoi punti vendita, migliorando costantemente la precisione del rilevamento.
Nessun hardware aggiuntivo richiesto
shopreme sentry si integra con il tuo sistema POS esistente – senza telecamere aggiuntive, senza addetti alla sicurezza, senza bilance.
Invisibile al cliente
A nessuno piace sentirsi monitorato o filmato. shopreme sentry resta invisibile al cliente.
Meno controlli a campione, più perdite prevenute
L’AI rende i controlli a campione molto più evoluti e precisi, aumentando l’efficienza complessiva.
Maggiore comfort per il personale
Il nostro sistema seleziona automaticamente i clienti da sottoporre a controllo a campione, così il personale non deve farlo manualmente.
Mettiti comodo e ascolta:
Scopri shopreme sentry
“Eccellono per adattabilità, flessibilità e rapidità di sviluppo”
“In REWE siamo molto felici di aver scelto shopreme per la nostra soluzione Scan & Go.
Si distinguono per adattabilità, flessibilità nelle soluzioni personalizzate e rapidità nel ciclo di sviluppo.”
Oliver Schnurr
Product Owner, REWE digital
L’app supervisor per il personale
Per mantenere sempre il controllo su ciò che accade nel punto vendita, l’app supervisor mette a disposizione tutte le informazioni necessarie. L’app offre al personale una panoramica in tempo reale del flusso clienti e aiuta a identificare più facilmente gli utenti Scan & Go e i carrelli a rischio più elevato.
Panoramica di tutti i carrelli
in tempo reale
Non perdere mai di vista tutti i carrelli attualmente
attivi nel self-checkout e quelli recentemente
pagati nel tuo punto vendita.
Algoritmo di valutazione del rischio
I livelli di Loss Prevention di sentry valutano i comportamenti sospetti e il rischio di perdita inventariale in base a parametri personalizzati e dati storici – in modo anonimo e conforme al GDPR.
Controlli a campione e re-scan intelligente
Quando viene attivato un controllo, l’addetto riceve una notifica per eseguirlo. Durante un re-scan guidato e intelligente, il personale può contrassegnare il carrello come OK o non OK. In media, questa procedura richiede 38 secondi.
Soluzioni di uscita
shopreme vector è la nostra soluzione di uscita ottimizzata per Scan & Go, progettata per proteggere il tuo business dalla perdita inventariale mentre i clienti godono di un’esperienza di checkout fluida e senza attriti.
Perché i retailer scelgono shopreme sentry
sentry lo sa
Gestire correttamente le aspettative degli utenti è uno degli step più importanti in qualsiasi strategia di Loss Prevention.
Rendere i clienti consapevoli delle misure di sicurezza riduce drasticamente la probabilità di furto, ad esempio comunicando chiaramente la possibilità di un controllo a campione con un promemoria in-app.
sentry si integra senza attriti
Tutto ciò che facciamo è completamente personalizzabile in base al tuo design e alla tua brand identity e, grazie al nostro SDK, si integra anche nei tuoi sistemi esistenti.
Riceverai un modello isolato, esclusivo per il tuo business retail, senza sovrapposizioni con i concorrenti all’interno del nostro ecosistema.
sentry vive nel cloud
Con un prodotto innovativo come shopreme sentry, sicurezza e disponibilità dei dati sono ovviamente priorità assolute.
Per questo operiamo con un sistema cloud-based, senza archiviazione locale dei dati, aumentando sicurezza e affidabilità, il tutto integrato nell’ecosistema shopreme.
sentry aiuta milioni
Collaboriamo con retailer di primo piano, elaborando milioni di transazioni per ciascuno di loro in modo esclusivo e isolato dagli altri.
shopreme sentry dispone quindi di dati dedicati per apprendere rapidamente e migliorare costantemente nel suo compito: prevenire la perdita inventariale per il tuo business.
Domande frequenti
Le risposte alle tue domande. Abbiamo dimenticato qualcosa? Non esitare a contattarci!
How can AI improve loss prevention in Self-Checkout systems?
In short: AI improves retail loss prevention in Self-Checkout by analyzing transaction data and shopping patterns in real-time. AI can detect anomalies and reduce scanning errors while continuously improving to prevent loss without disrupting checkout flow.
AI improves loss prevention in Self-Checkout by analyzing shopping behavior in real time. It detects anomalies and prevents shrinkage more effectively than traditional methods. Unlike static, hardware-heavy solutions, AI continuously learns and adapts to each store’s patterns, becoming more effective over time.
How AI works in retail loss prevention
Real-time data analysis: Tools like shopreme sentry silently analyze shopping basket data, shopping patterns, and risk profiles in real-time.
Targeted spot checks: Suspicious baskets can trigger spot checks, reducing theft before it happens and avoiding unnecessary interruptions for honest customers.
Error reduction: Intuitive UX design and AI-driven reminders (e.g., in smart carts with camera vision) prevent scanning errors, such as forgetting to scan an item, by providing gentle reminders.
Examples of anomalies AI can detect
Rapid or unusually slow scanning
Repeated scans
Items removed from the cart before checkout
Suspicious time gaps between scans
Proven results with AI loss prevention
Running silently in the background, shopreme’s AI-enhanced retail loss prevention tool sentry prevents four times more shrinkage than random methods.
What are the most effective deterrents in retail loss prevention?
In short: Effective retail loss prevention combines psychological, technological, and human deterrents. Combining UX design, smart technologies, and trained staff reduces shrinkage more effectively than relying on traditional hardware-heavy methods, protecting margins while maintaining a smooth checkout experience.
The most effective deterrents in retail loss prevention combine psychological, technological, and human pillars. From our experience with leading retailers, success comes from aligning deterrents with store setup, culture, and customer experience.
Three key pillars of effective loss prevention
• Psychological: Registration, onboarding, high-quality UX design, spot check awareness, checkout layouts, or communicating penalties.
• Technological: Exit gates, AI-powered loss prevention, facial intelligence, scales, employee apps, or camera vision.
• Human: Well-trained staff who understand both fraud and Self-Checkout technology.
Significantly, in Self-Checkout, deterrents should not unnecessarily disrupt the user journey. Random spot checks or overly intrusive measures damage customer loyalty.
Common deterrents in retail loss prevention
Retailers worldwide often use a mix of:
• Security staff
• CCTV and surveillance systems
• Electronic article surveillance (EAS) tags
• Exit gates and barriers
• Random spot checks
While common, these methods are often hardware-heavy, costly, and disruptive. That’s why more retailers are shifting to software-driven deterrents like shopreme sentry to maximize efficiency and protect margins.
shopreme’s approach
shopreme combines proven user experience (UX) design with AI-enhanced loss prevention software that operates invisibly in the background to minimize shrinkage while protecting customer trust.
Additionally, AI-powered camera vision adds an extra layer of security to smart carts. In Self-Checkout zones, the shopreme vector Exit Terminal can be introduced as a physical barrier to ensure a controlled checkout process.
What is the advantage of shopreme sentry compared to random spot checks?
In short: sentry reduces shrinkage more effectively with AI, fewer spot checks, and a smoother customer experience compared to random spot checks.
shopreme sentry is the AI-powered layer of shopreme’s retail loss prevention software that minimizes shrinkage without the need for additional hardware. It analyzes basket data, shopping patterns, and risk profiles in real time to select customers for optional spot checks.
shopreme sentry prevents shrinkage 4x more effectively than random spot checks. By analyzing baskets in real time, it continuously learns to ensure fewer interruptions, greater accuracy, improved employee efficiency, and a seamless customer experience.
Key advantages of shopreme Sentry over random spot checks
• Fewer checks, less shrinkage: Smarter selection process prevents more losses with fewer interruptions.
• AI that learns and improves: Detection becomes more accurate, ensuring a seamless experience for honest customers.
• Employee efficiency: Guided re-scan process and automatic customer selection.
• Frictionless checkout: Customers are only interrupted when needed.
• Customer trust: No monitoring or filming, sentry runs invisibly in the background.
Main disadvantages of random spot checks
• High error potential and missed fraud.
• Frequent interruptions impact customer loyalty.
• Creates distrust and annoyance during checkout.
Can I use shopreme’s retail loss prevention software with my existing SCO system?
Yes. shopreme’s retail loss prevention software, sentry, integrates seamlessly with both shopreme solutions and third-party Self-Checkout (SCO) systems.
Key advantages for retailers
• AI-powered shrinkage prevention: Reduces losses up to 4x more effectively than random checks.
• No extra hardware required: Works without additional staff, cameras, or scales.
• Continuous learning: sentry learns from your transactions and products, resulting in a higher hit rate with fewer spot checks for a seamless checkout experience.
The shopreme supervisor employee app for spot checks
Retailers can additionally incorporate the shopreme supervisor Employee App into both shopreme and third-party Self-Checkout (SCO) systems.The app enables (optional) spot checks, age verification, and real-time basket views, ensuring that staff only intervene when necessary.
The employee app runs on Android, and it is compatible with standard smartphones as well as enterprise hardware, such as the Zebra TC58.
What data points are analyzed in shopreme’s retail loss prevention solution?
shopreme’s retail loss prevention solution analyzes non-personal transaction metadata to detect anomalies and prevent shrinkage without compromising customer privacy.
Key data points include:
• Time of purchase – when the transaction took place.
• Purchased products – which items were added to the basket.
• Scan order & timing – sequence and speed of scans among other data points to identify irregular patterns.
Why it matters for retailers
By focusing on behavioral and transactional metadata, shopreme enables retailers to detect fraud and prevent losses while ensuring compliance with data protection regulations.
What does loss prevention mean in retail?
Retail loss prevention, also called shrinkage prevention, is the strategy retailers use to reduce profit loss from theft, fraud, and operational errors.
Effective retail loss prevention combines people, processes, and technology to detect and prevent shrinkage while protecting margins. To do so, retailers use tools to identify their causes and implement hard- and software-based solutions to detect and prevent shrinkage.
Traditional loss prevention methods
• Security staff & CCTV monitoring store activity.
• Electronic article surveillance (EAS) & exit gates prevent unpaid items from leaving the store.
• Weight scales at checkout validating scanned items.
Regarding Self-Checkout, there are several hardware- and software-based approaches to retail loss prevention, such as AI-powered video analytics, weight scales, and software-based loss prevention tools. Most common tools are hardware-heavy and thus associated with high costs. Modern solutions strategically combine hardware and software to reduce shrinkage more efficiently.
Modern loss prevention in Self-Checkout
Retailers increasingly use AI-powered camera vision, real-time basket checks, and software-based monitoring to detect anomalies more efficiently. These solutions reduce shrinkage while keeping customer experience smooth.
shopreme’s approach to retail loss prevention
shopreme combines psychological, technological, and human pillars:
• Psychological: clear, intuitive UX reduces unintentional errors.
• Technological: AI-driven basket analytics and smart algorithms minimize fraud while requiring fewer spot checks. Smart carts are equipped with AI-powered camera vision to provide an extra layer of security.
• Human: well-trained staff supports fraud detection and customer guidance.
The result for retailers: higher spot check accuracy, lower shrinkage, and a frictionless shopping experience that builds trust and loyalty.
