Smart Carts, Handheld Scanners, SCOs, and Employee Interactions: One Integrated Self-Checkout ecosystem now live at V-Markt in Munich.
V-Markt Munich is a true large-format environment spanning around 17,000 m², including food and non-food, with an attached DIY store. It’s the right place to validate what actually works not only at scale, but also across different customer types, basket sizes, and peak hours.
In this comprehensive Self-Checkout pilot, customers can choose between Smart Carts (Wanzl FastLaner), Handheld Scanners (Zebra PS30), and SCOs (DRS, Wanzl). All of these are seamlessly connected to a Smart Exit Gate.
Self-Checkout check-in station at V-Markt Munich
Scanning products with the Zebra PS30 x shopreme
Loss Prevention: Data-Driven Spot Checks Without Friction
Additionally, the shopreme Supervisor App (running on Honeywell) enables employees to perform spot checks only when needed. Suspicious activities are spotted by a four-layer loss-prevention algorithm and reinforced by an additional security layer through AI camera vision on the Wanzl FastLaner. This ensures that interventions are targeted and fast, without slowing down the vast majority of honest shoppers.
Scanning products with the Wanzl FastLaner x shopreme
The Ecosystem Approach:
Self-Checkout That Integrates with the POS
Together with cross-device spot checks, Handscanner and Smart Cart transactions are consolidated and evaluated in the shopreme Management Console. V-Markt can therefore access a unified operational and analytics layer across their Self-Checkout touchpoints, including transaction analytics, loss prevention insights, Retail Media and hardware management.
DRS provides the POS foundation via drs//POS, which was already live at V-Markt and supports hybrid checkout operations (including switching between attended and self-service modes depending on staffing and time of day)
Checkout at the Self-Checkout Exit Gate
The Self-Checkout Ecosystem at V-Markt includes:
16 Smart Carts (Wanzl FastLaner)
90 Handheld Scanners (Zebra PS30)
7 Self-Checkout Kiosks (Wanzl, DRS)
shopreme Supervisor App (on Honeywell)
Smart Exit technology to support automated exit control
Retail Media Integration across touchpoints
Retail Media That Moves the Basket
Beyond the technology rollout, V-Markt and the project partners will use the pilot to evaluate how Retail Media impacts shopping behavior: Retail Media elements are integrated directly into the shopping journey on the Wanzl FastLaner Smart Carts and Zebra Handscanners, enabling in-aisle messaging while customers are filling their baskets. The pilot measures the commercial impact across devices.
Retail Media on the Smart Shopping Cart
The KPIs Retailers Can Evaluate from This Pilot
This pilot is designed to measure the differences between checkout variants in real operation:
Customer preference by checkout type
Effects on process efficiency, sales distribution, and in-store organization
Differences in shrink rates and dwell time
Impact of Retail Media on purchasing behavior
Key Questions Retailers Can Answer with Self-Checkout Data
Which Self-Checkout touchpoints should we roll out across different store layouts?
How can we support shrink mitigation without harming customer experience?
Which Retail Media elements work best for our stores? (E.g., Recommendations, Flyers, Recipe Integration…)
Where can we most reliably reduce workload?
