shopreme supervisor:
Your Employee App

shopreme supervisor:
Your Employee App

The supervisor app is your all-in-one employee tool for managing Self-Checkout processes across all Self-Service touchpoints in your stores.

The supervisor app is your all-in-one employee tool for managing Self-Checkout processes across all Self-Service touchpoints in your stores.

shopreme supervisor employee app screen -Self-Checkout solutions
shopreme supervisor employee app screen -Self-Checkout solutions
shopreme supervisor employee app screen -Self-Checkout solutions

Power of remote control

11%

selection accuracy with sentry AI

0

0

2

2

4

4

6

6

8

8

10

10

12

12

sentry AI

selection

sentry AI

selection

random +
static rules

random +
static rules

20h+

reduced store workload per month

store worker helping at a self checkout kiosk
store worker helping at a self checkout kiosk
store worker helping at a self checkout kiosk

596min

time saving per month on age verification

average spotcheck duration with using
shopreme employee app

Supported Staff, Satisfied Shoppers

Reduce cost and workload of employees by enabling them to perform key tasks
like spot checks and (remote) age verification with maximum efficiency

Reduce cost and workload of employees by enabling them to perform key tasks like spot checks and (remote) age verification with maximum efficiency

Optional Spot Checks

Employees perform spot checks only when needed – no more routine interruptions.

Triggered directly from the app, the checks are fast, guided, and fully mobile, allowing employees to efficiently inspect baskets without interrupting the overall store flow.

screenshot of shopreme supervisor app
screenshot of shopreme supervisor app
screenshot of shopreme supervisor app

Integrated Loss Prevention

Conduct fewer, more targeted spot checks with our software-based smart loss prevention — without cameras or hardware.

The algorithm flags high-risk baskets based on behaviour and store-specific data, delivering higher accuracy while cutting the cost & complexity of hardware-heavy systems.


Notifications of a shopreme supervisor app calling for a spot check and age verification
Notifications of a shopreme supervisor app calling for a spot check and age verification
Notifications of a shopreme supervisor app calling for a spot check and age verification

Flexible Device Management

Set up, configure, and replace devices in seconds from the app interface. Manage kiosks, smart carts, and other shopreme solutions directly in-store.  

Reduce the need for IT support, minimize store disruption and streamline store operations. 

shopreme supervisor app - Flexible Device Management
shopreme supervisor app - Flexible Device Management
shopreme supervisor app - Flexible Device Management

Remote & Biometric Age Verification

Empower staff to remotely verify age-restricted purchases, checking IDs only when necessary.

With each verification averaging just 6.4 seconds, the system saves time, reduces queues, and lightens staff workload.  

For mobile Scan & Go users, biometric age caching via Face ID reduces the need for repeated verifications. 

Remote & Biometric Age Verification
Remote & Biometric Age Verification

Act Only When Needed

The User Journey –
Optimized Exit

The supervisor app puts your employees in control without tying them to a terminal. Employees monitor all Self-Service activities in real-time, receive only relevant alerts when action is needed, and respond directly from their mobile device. This means faster processes, less pressure on your staff, and a seamless experience for your customers. 

Remote age verification

For age-restricted items at kiosks, employees get haptic feedback and can directly approve purchases remotely through the employee app - no need to walk over unless necessary.

For Scan & Go users, a one-time age verification can enable biometric approval (e.g., Face ID) for future visits.

store location detection in a shopreme scan and go app

Live views & basket history

Employees have full visibility of all active and completed baskets in real-time, making it easy to monitor customer activity and step in only when necessary.

The Management Console provides detailed insights: number of random checks & age verifications performed, employee compliance, time spent per task, and even the amount of loss prevented Dashboards & interfaces make it easy to track performance and optimize store operations over time.

store location detection in a shopreme scan and go app

Optional spot checks

Employees are guided through quick and intuitive spot checks right from the app, viewing removed items, age-restricted products and theft-protected goods. A guided workflow ensures efficient re-scanning - the average spot check takes 38 seconds. The integrated loss prevention algorithm only flags high-risk baskets based on behavioral and store-specific data, resulting in fewer spot checks with higher hit rates.

store location detection in a shopreme scan and go app

Remote age verification

For age-restricted items at kiosks, employees get haptic feedback and can directly approve purchases remotely through the employee app - no need to walk over unless necessary.

For Scan & Go users, a one-time age verification can enable biometric approval (e.g., Face ID) for future visits.

store location detection in a shopreme scan and go app

Live views & basket history

Employees have full visibility of all active and completed baskets in real-time, making it easy to monitor customer activity and step in only when necessary.

The Management Console provides detailed insights: number of random checks & age verifications performed, employee compliance, time spent per task, and even the amount of loss prevented Dashboards & interfaces make it easy to track performance and optimize store operations over time.

store location detection in a shopreme scan and go app

Optional spot checks

Employees are guided through quick and intuitive spot checks right from the app, viewing removed items, age-restricted products and theft-protected goods. A guided workflow ensures efficient re-scanning - the average spot check takes 38 seconds. The integrated loss prevention algorithm only flags high-risk baskets based on behavioral and store-specific data, resulting in fewer spot checks with higher hit rates.

store location detection in a shopreme scan and go app

Remote age verification

For age-restricted items at kiosks, employees get haptic feedback and can directly approve purchases remotely through the employee app - no need to walk over unless necessary.

For Scan & Go users, a one-time age verification can enable biometric approval (e.g., Face ID) for future visits.

store location detection in a shopreme scan and go app

“They excel at adaptivity, flexibility, and fast development”

“At REWE, we are very glad that we chose shopreme for our Scan & Go solution.

They excel at their adaptivity, flexibility for custom solutions, and their fast development cycle"

oliver schnurr - rewe digital

Oliver Schnurr

Product Owner, REWE digital

Centralized Management

Centralized Management

Centralized Management

Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.

No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.

Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.

No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.

Get a seamlessly connected in-store ecosystem with shopreme: The unified platform integrates and interacts with your existing POS and backend systems.

No need for separate solutions or extensive infrastructure changes. Within the shopreme Management Console, you can manage your clients, set up Retail Media content, monitor hardware across all stores, and access real-time insights, including loss prevention analysis and customer behaviour across all Self-Service touchpoints.

analytics - shopreme management console
analytics - shopreme management console
loss prevention analytics - shopreme management console
loss prevention analytics - shopreme management console

Why choose shopreme supervisor?

Why choose
shopreme supervisor?

Why choose shopreme supervisor?

Unlock all Self-Service touchpoints with a single integration

Unlock all Self-Service touchpoints with a single integration

Managing user expectations is one of the most important steps in any loss prevention strategy. Making customers aware of the security measures drastically reduces the likelihood of theft by clearly communicating, for example, the possibility of a spot check with an in-app reminder.

Enhanced security with shopreme sentry

Enhanced security with shopreme sentry

Additionally, implement shopreme sentry across all shopreme solutions & third-party SCOs. This AI-powered security layer is built on our proven loss prevention tool, enabling accurate spot checks and effective fraud detection. Prevent 4x more shrink than random checks – continuously learning, no additional hardware.

API-ready for any third-party SCO

API-ready for any third-party SCO

No shopreme solution? No problem! Integrate the employee app with any SCO software. Benefit from functionalities like age verification, real-time customer basket views, and optional spot checks.

Let's Talk!

Ready to upgrade? We look forward to demonstrating shopreme to you in detail!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Director Retail Acceleration

Let's Talk!

Ready to upgrade? We look forward to demonstrating shopreme to you in detail!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Director Retail Acceleration

Let's Talk!

Ready to upgrade? We look forward to demonstrating shopreme to you in detail!

kevin müller Director Retail Acceleration shopreme

Kevin Müller