Multi-Layered, Software-Based Retail Loss Prevention

Multi-Layered, Software-Based Retail Loss Prevention

Multi-Layered, Software-Based Retail Loss Prevention

There’s a new guard in town that prevents shrinkage, and your customers won't even notice it's there.

There’s a new guard in town that prevents shrinkage, and your customers won't even notice it's there.

There’s a new guard in town that prevents shrinkage, and your customers won't even notice it's there.

shopreme sentry- Loss prevention graphic
shopreme sentry- Loss prevention graphic
shopreme sentry- Loss prevention graphic

Ready for your new sheriff?

11%

selection accuracy with sentry AI

0

0

2

2

4

4

6

6

8

8

10

10

12

12

sentry AI

selection

sentry AI

selection

random +
static rules

random +
static rules

20h+

reduced store workload per month

store worker helping at a self checkout kiosk
store worker helping at a self checkout kiosk
store worker helping at a self checkout kiosk

38 sec

average spotcheck duration

average spotcheck duration with using
shopreme employee app

Notifications of a shopreme supervisor app calling for a spot check and age verification
Notifications of a shopreme supervisor app calling for a spot check and age verification
Notifications of a shopreme supervisor app calling for a spot check and age verification

Tough on Loss,
Tough on the Causes of Loss

There is a way to prevent shrinkage without the need for extra personnel, cameras, or scales: sentry is built on shopreme's multi-layered Loss Prevention, with Al powering a key layer, preventing shrink 4x more effectively than random methods.

purple gradient
light beam graphic
light beam graphic
light beam graphic
light beam graphic
light beam graphic
light beam graphic

Tough on Loss,
Tough on the Causes of Loss

There is a way to prevent shrinkage without the need for extra personnel, cameras, or scales: sentry is built on shopreme's multi-layered Loss Prevention, with Al powering a key layer, preventing shrink 4x more effectively than random methods.

purple gradient
light beam graphic
light beam graphic
light beam graphic
light beam graphic
light beam graphic
light beam graphic

Tough on Loss,
Tough on the Causes of Loss

There is a way to prevent shrinkage without the need for extra personnel, cameras, or scales: sentry is built on shopreme's multi-layered Loss Prevention, with Al powering a key layer, preventing shrink 4x more effectively than random methods.

purple gradient
light beam graphic
light beam graphic
light beam graphic
light beam graphic
light beam graphic
light beam graphic

Loss Prevention That Works
Behind the Scenes of Every Checkout

shopreme’s successful loss prevention is built on a multi-layered strategy. Embedded into every shopreme solution, a refined, software-based selection process lies at its core. It continuously analyses basket data, shopping patterns, and risk profiles in real-time to select shoppers for spot checks, ensuring that staff only intervene when necessary.

This holistic approach minimizes losses without interrupting customer journeys. 
shopreme’s loss prevention stands on three powerful pillars: 

Technological

Technological

Technological

It has been observed that the rollout of Self-Checkout leads to an increase in shrinkage.

It has been observed that the rollout of Self-Checkout leads to an increase in shrinkage.

Psychological

Psychological

Psychological

At the moment, there are concepts and solutions in place which involve cameras or scales, both not ideal for the purpose.

At the moment, there are concepts and solutions in place which involve cameras or scales, both not ideal for the purpose.

Human

Human

Human

Cameras are usually expensive, error-prone, require configuration and can be tricked. Also, who likes being monitored or filmed?

Cameras are usually expensive, error-prone, require configuration and can be tricked. Also, who likes being monitored or filmed?

Introducing shopreme sentry

While every shopreme solution includes advanced loss prevention, the AI-powered add-on sentry continuously learns from transactions and basket behavior, enhancing detection precision over time. 

No additional hardware required

shopreme sentry is integrated with your existing POS system – no extra cameras, no guards, no scales.

Invisible to the customer

No one likes to be monitored or filmed. shopreme sentry is invisible to the customer.

Less spot checks at more prevented loss

AI makes spot checks cutting edge and accurate, becoming all more efficient.

Increased comfort for employees

Our system picks customers for spot checks automatically, so employees don’t have to.

“They excel at adaptivity, flexibility, and fast development”

“At REWE, we are very glad that we chose shopreme for our Scan & Go solution.

They excel at their adaptivity, flexibility for custom solutions, and their fast development cycle"

oliver schnurr - rewe digital

Oliver Schnurr

Product Owner, REWE digital

The Supervisor App

To keep track of everything that’s going on in the store, the supervisor app will provide you with all necessary information. The app provides employees with a real-time overview of customer flow and can help identify Scan & Go customers and higher-risk baskets more easily.

Overview of all baskets
in real-time

Never lose sight of all baskets currently
active using Self-Checkout and recently
paid in your store.

Customer wait times and product information displayed - shopreme supervisor app
Customer wait times and product information displayed - shopreme supervisor app

Notifications if action
is due

Notifications if action is due

Anytime an action is required by an employee, they will receive a notification.

Anytime an action is required by an
employee, they will receive a notification.

Notifications of a shopreme supervisor app calling for a spot check and age verification
Notifications of a shopreme supervisor app calling for a spot check and age verification
Notifications of a shopreme supervisor app calling for a spot check and age verification

Risk assessment algorithm

sentry’s retail loss prevention layers evaluate suspicious behavior and the risk of shrink based on custom parameters and past data – anonymous & GDPR-compliant.

Secure online protection ensured with locked shield and checkmark icon.
Secure online protection ensured with locked shield and checkmark icon.

Spot checks & smart re-scan

One a check has been triggered, the employee is notified to perform the check. During a guided, smart re-scan, the employee can mark the basket as OK or not OK. This flexibility takes, on average, 38 seconds.

screenshot of shopreme supervisor app
screenshot of shopreme supervisor app
screenshot of shopreme supervisor app

Exit Solutions

shopreme vector is our Scan & Go optimized exit solution that protects your business against shrinkage while your customers enjoy a hassle-free checkout experience.

Psychological Loss Prevention

Psychological Loss Prevention

shopreme vector reminds customers that they may be subject to a Spot Check and creates a dedicated exit for Scan & Go users. This creates clarity for customers and employees alike.

shopreme vector reminds customers that they may be subject to a Spot Check and creates a dedicated exit for Scan & Go users. This creates clarity for customers and employees alike.

shopreme vector reminds customers that they may be subject to a Spot Check and creates a dedicated exit for Scan & Go users. This creates clarity for customers and employees alike.

Technological Loss Prevention

Technological Loss Prevention

shopreme vector is seamlessly integrated into the shopreme Ecosystem, allowing it to validate purchases and prevent any fraudulent activity, like reusing Exit Codes or using an Exit Code from another store. Barrier and payment terminal options add an extra layer of security.

shopreme vector is seamlessly integrated into the shopreme Ecosystem, allowing it to validate purchases and prevent any fraudulent activity, like reusing Exit Codes or using an Exit Code from another store. Barrier and payment terminal options add an extra layer of security.

shopreme vector is seamlessly integrated into the shopreme Ecosystem, allowing it to validate purchases and prevent any fraudulent activity, like reusing Exit Codes or using an Exit Code from another store. Barrier and payment terminal options add an extra layer of security.

a person scanning a checkout code on a shopreme vector
a person scanning a checkout code on a shopreme vector
a person scanning a checkout code on a shopreme vector

Why retailers trust shopreme sentry

sentry is aware

Managing user expectations is one of the most important steps in any loss prevention strategy.

Making customers aware of the security measures drastically reduces the likelihood of theft by clearly communicating, for example, the possibility of a spot check with an in-app reminder.

sentry integrates seamlessly

Everything we do is fully customizable to your existing designs and identities and, because of our SDK, also integrates into your existing systems.

You will receive an isolated model exclusive to your retail business and won’t cross paths with competitors within our ecosystem.

sentry lives in the cloud(s)

With an innovative product like shopreme sentry, both data safety and availability are obviously of top priority –

That’s why we operate on a cloud-based system, with no local data storage, increasing safety and reliability, all embedded in the shopreme ecosystem.

sentry helps millions

We’ve been working with renowned retailers, processing millions of transactions for each one of them exclusively and isolated from the others.

shopreme sentry is well armed with individual data to quickly learn and improve on its job: Preventing shrinkage for your business.

Why retailers trust shopreme sentry

Why retailers trust
shopreme sentry

sentry is aware

Managing user expectations is one of the most important steps in any loss prevention strategy. Making customers aware of the security measures drastically reduces the likelihood of theft by clearly communicating, for example, the possibility of a spot check with an in-app reminder.

sentry helps millions

We’ve been working with renowned retailers, processing millions of transactions for each one of them exclusively and isolated from the others. shopreme sentry is well armed with individual data to quickly learn and improve on its job: Preventing shrinkage for your business.

sentry lives in the cloud(s)

With an innovative product like shopreme sentry, both data safety and availability are obviously of top priority – That’s why we operate on a cloud-based system, with no local data storage, increasing safety and reliability, all embedded in the shopreme ecosystem.

sentry integrates seamlessly

Everything we do is fully customizable to your existing designs and identities and, because of our SDK, also integrates into your existing systems. You will receive an isolated model exclusive to your retail business and won’t cross paths with competitors within our ecosystem.

Let's Talk!

Ready to upgrade? We look forward to demonstrating shopreme to you in detail!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Director Retail Acceleration

Let's Talk!

Ready to upgrade? We look forward to demonstrating shopreme to you in detail!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Director Retail Acceleration

Let's Talk!

Ready to upgrade? We look forward to demonstrating shopreme to you in detail!

kevin müller Director Retail Acceleration shopreme

Kevin Müller

Why choose shopreme supervisor?

Why choose shopreme supervisor?

Unlock all Self-Service touchpoints with a single integration

Unlock all Self-Service touchpoints with a single integration

Managing user expectations is one of the most important steps in any loss prevention strategy. Making customers aware of the security measures drastically reduces the likelihood of theft by clearly communicating, for example, the possibility of a spot check with an in-app reminder.

Enhanced security with shopreme sentry

Enhanced security with shopreme sentry

Additionally, implement shopreme sentry across all shopreme solutions & third-party SCOs. This AI-powered security layer is built on our proven loss prevention tool, enabling accurate spot checks and effective fraud detection. Prevent 4x more shrink than random checks – continuously learning, no additional hardware.

API-ready for any third-party SCO

API-ready for any third-party SCO

No shopreme solution? No problem! Integrate the employee app with any SCO software. Benefit from functionalities like age verification, real-time customer basket views, and optional spot checks.