Yes, shopreme supervisor is fully compatible with third-party self-checkout systems through an API-ready integration.

This allows retailers to implement the app’s mobile age verification, live basket views, and even spot checks driven by shopreme sentry loss prevention across any existing hardware. It provides a unified employee experience without requiring the replacement of your current SCO infrastructure or legacy POS backend.

Key advantages of this unified approach include:

• Unified Operations: Employees can monitor all Self-Service activities (Scan & Go, smart carts, and third-party kiosks) from a single mobile interface, receiving haptic alerts only when action is required.
  
  

• Infrastructure Continuity: You can retain your current Payment Service Providers (PSP), such as Adyen or Worldline, ensuring that established financial compliance and rates remain undisturbed.
  
  

• Cross-Platform Security: Even on third-party hardware, you can implement the shopreme sentry AI-powered Loss Prevention. This allows employees to perform targeted, guided spot checks on high-risk baskets across your entire store floor, regardless of who manufactured the kiosk.
  
  

• Scalability: This "single integration" approach allows for rapid, cost-effective rollouts across diverse store formats, as it eliminates the need for expensive, store-wide hardware refreshes.

shopreme supervisor is part of a unified Self-Checkout ecosystem through a single API-ready integration that connects with shopreme and any third-party SCO software, Kiosks, or Smart Carts. This centralized app allows employees to monitor real-time activities and perform remote age verification, spot checks, and more via android mobile devices or on employee devices like Honeywell or Zebra, streamlining operations without requiring extensive infrastructure changes or multiple vendor solutions.

The shopreme Supervisor employee app significantly optimizes labor by transitioning staff from a reactive to a proactive "only act when needed" model, and it's connectivity with all Self-Checkout touchpoints regarding store management and hardware control.

Key features that save on workload include:

• Next-Generation age verification: Employees receive haptic feedback on their mobile devices and can approve purchases remotely via a quick sight check, eliminating the need to walk to the terminal. For Scan & Go users, the system uses biometric age caching (e.g., Face ID). After one-time manual verification, subsequent age-restricted purchases can be biometrically approved by the user, saving an average of 596 minutes per month.

• Four-layered, AI-enhanced Loss Prevention: Instead of performing time-consuming random audits, staff only conduct optional spot checks when the four-layered loss prevention software flags a high-risk basket. For Smart Carts, AI camera vision and scale-based models even add another security layer.

• The shopreme sentry AI layer: This hardware-agnostic Loss Prevention software layer achieves four times higher selection accuracy than random rules by analyzing behavioral data. shopreme sentry is also available for third-party Self-Checkout solutions.
  
  

• Guided spot checks: The app provides a guided process for these checks, with the possibility to highlight specific products to monitor to ensure the inspection is fast and non-disruptive.

• Behavioral Deterrence: Workload is further reduced by proactive security reminders sent to customers' apps/devices. By making shoppers aware of security measures, such as potential spot checks, the system drastically reduces the likelihood of theft. This results in fewer security incidents for staff to resolve.

• Centralized Control: The Supervisor App provides live basket views and transaction history for all Self-Service touchpoints, including SCOs, Smart Carts, and mobile apps, through a single interface. This centralized ecosystem enables one employee to oversee the entire Self-Checkout environment while moving freely through the store. New hardware can be installed in seconds via QR, and existing hardware can be managed in the same app.

Yes, shopreme is available in the U.S. and UK under the name "shopreme Scan & Pay"

The information provided on this website is intended only for regions outside North America. If you're visiting the website from the US/UK, please follow this link: https://shopreme.com/us/solutions/scan-and-pay

Yes, the matrix Self-Checkout Kiosk supports accessibility add-ons:

The minimum legal requirement under the BFSG/EAA (Barrier-Free Accessibility Act) relates primarily to payment terminals and the payment process in Self-Checkout systems. We fully comply with this requirement. Our Platform 3.1 (matrix/vector) positions the payment terminal at a standard operating height and offers an adjustable tilt angle to optimise accessibility and viewing angles.

With our optional Accessibility+ add-on, however, we go significantly beyond this requirement:

• A tactile and acoustic control pad for more intuitive operation.

• Wheelchair-accessible compartments and storage areas.

• An optional hand scanner for further ergonomic handling

Software features:

• Screen reader

• Audio output and haptic feedback

• Tactile elements

• High-contrast mode & more

In addition to accessibility add-ons, the matrix is based on a modular hardware and UX-Design, allowing retailers to add features as needed.

New modules (2025) include the matrix 3.1 “large” variant for various scanner and scale combinations, a Windows-capable tablet SKU, and the Nexusboard as an OEM component for custom store integrations.

This modular approach supports flexible store format strategies, advanced accessibility needs, and a wide range of integration scenarios.

Yes. With the shopreme Management Console, retailers can manage in-store Retail Media campaigns across all Self-Checkout touchpoints. Kiosks, Smart Carts, and Scan & Go apps transform into measurable, revenue-generating ad channels.

The shopreme Management Console allows you to:

• Create and schedule Retail Media campaigns: plan promotions and ads directly in the console.

• Unify Retail Media: manage ads across Smart Carts, Scan & Go apps, Handhelds, Kiosks, and charging stations.

• Automate campaign workflows: integrate with existing Retail Media Network Platforms for streamlined bookings.

• Track ad performance: access analytics on impressions, engagement, and sales impact for each campaign.

Why it matters for retailers

shopreme turns every Self-Checkout touchpoint into a marketing channel, enabling retailers to target shoppers at the moment they make purchase decisions. Retailers unlock new revenue streams, strengthen brand partnerships, and maximize ROI with data-driven ad performance insights.

Yes. With shopreme, retailers can monitor real-time Self-Checkout performance across all stores from one central platform, from racking transactions, usage, and device health to optimize operations.

With shopreme’s Management Console, retailers can track:

• Transactions & revenue analysis: transactions, basket size, revenue, and adoption rates.

• In-store analysis: Sessions, customer retention, customer acquisition, and more.

• Loss prevention data: spot checks, prevented loss, flagged anomalies, and intervention success rates.

• Device health & uptime: availability, error alerts, and predictive maintenance needs.

• Employee app analysis: waiting times, spot check details, processing time, and more.

In short: Yes. With shopreme, retailers can monitor and manage all Self-Checkout hardware remotely. Real-time insights, remote control, and predictive maintenance reduce downtime and extend hardware lifecycles across all store locations.

How it works

• Remotely control all shopreme devices like Kiosks, Smart Carts, Handhelds directly in the Management Console.

• Solve problems firsthand without sending technicians on-site

• Get detailed insights of all hardware components

• Put hardware into maintenance mode remotely

Benefits for retailers

• Manage, monitor, and analyze every Self-Checkout touchpoint in one place

• Transform support from reactive to proactive

• Reduce technican visits, minimize downtime, and improve efficiency

• Lower total cost of ownership (TCO)

Yes, integration is handled via the shopreme Data Hub, which imports and synchronizes all essential retail data directly from your existing systems. This includes product catalogs, pricing, promotions, and store information, ensuring that every Self-Checkout touchpoint is always up to date.

The Data Hub acts as the secure integration layer for your POS and ERP system. This approach enables faster rollouts, maintains low IT complexity, and allows you to keep your existing infrastructure.

In short: The shopreme Management Console allows retailers to centrally manage all self-checkout devices and touchpoints. It combines analytics, data management, and integration oversight to reduce complexity, increase efficiency, and enable seamless scaling across stores.

The tool provides detailed overview of sessions, transactions, conversion trends, device usage, and store-specific revenue. You can filter the results by store or client type to analyze performance and identify optimization opportunities.

By combining detailed insights with centralized device management, retailers can quickly detect issues, compare usage across touchpoints, and make data-driven decisions to improve efficiency, enhance the customer experience, and scale with confidence.

In short: The shopreme Management Console is a unified platform for running and optimizing Self-Checkout operations. It is included with every shopreme solution (Scan & Go apps, Self-Checkout Kiosks, Smart Carts...) After integrating shopreme with your existing POS system, you can centrally manage all Self-Ccheckout touchpoints without replacing your current systems.

Three core capabilities of the shopreme Management Console

1. Data Management: Centrally manage product and store data, hardware devices, and Retail Media content

2. Analytics: Access performance overviews across stores, per store, and even per device. Gain detailed insights into shopping activity, prevented loss, and employee interactions at all Self-Checkout touchpoints.

3. Integrations: Oversee and manage all your existing integrations (e.g. Retail Media Network Platform, Recommendations Engine, Loyalty…)

Key benefits for retailers

• One centralized platform for all Self-Service touchpoints

• Seamless data integration within the data hub

• Remote device management & predictive maintenance

• Detailed store analytics & dashboards

• Retail Media management and analytics

• Advanced Loss Prevention insights

Integrating a payment terminal into the vector Self-Checkout exit solution creates a secure, convenient, and space-efficient Self-Checkout journey for modern retail environments. This integration combines the physical and psychological endpoint of the Scan & Go journey with an additional payment option, enhancing convenience for customers and protection for retailers.

Key advantages:

• One clear endpoint for payment and exit validation

• Stronger theft deterrence by paying and validating the purchase before passing the exit gate

• Optimized use of store space by combining two functions in one terminal

  
  

Yes, the shopreme vector Exit Terminal can be implemented without replacing your existing POS system. Additionally, the vector Exit Terminal can be integrated with any third-party gate provider. With a single integration to your POS, you gain access to all shopreme features:

This approach enables retailers to select the Self-Checkout solutions they need for each store setup, scaling quickly while being able to manage everything centrally. The shopreme Management Console offers detailed analytics, remote hardware management, and Retail Media content control, all in one place.

Because shopreme’s software solutions are hardware-agnostic, it can be integrated with third-party solutions, ensuring maximum flexibility for retailers.

Yes. Depending on the store setup, Scan & Go customers can complete their purchase either directly in the app or at the vector by scanning a QR code to proceed with payment directly at the exit terminal. Once the transaction is complete, a digital receipt is automatically stored in the Scan & Go app.

Since every shopreme solution is fully integrated into the shopreme ecosystem, retailers can easily combine different Self-Checkout touchpoints and manage them all through the shopreme Management Console. In addition to detailed analytics, the Management Console enables remote hardware management, device monitoring, Retail Media content management, and more across all stores and devices.

The same principle applies to the matrix Self-Checkout Kiosk, allowing Scan & Go customers to complete their purchase. This option is often used in regions where printed receipts are required.

In short: The shopreme vector exit solution reduces theft in Self-Checkout environments by serving as a physical and psychological endpoint, secure QR code validation, and optional spot checks at checkout. While providing deterrence, it is also an optional payment terminal for Scan & Go users to ensure a smooth and secure checkout process.

The most successful approaches to loss prevention combine technology, psychology, and human oversight to minimize risk without harming the shopping experience.

How shopreme vector reduces theft

• Psychological deterrent and physical barrier

• Receipt validation via QR code with optional exit gate integration

• Fully integrated with shopreme’s multi-layered loss prevention software flagging suspicious baskets and behavior

• Triggers (optional) risk-based spot checks at checkout

  
  

In short: A Self-Checkout exit system like the shopreme vector is the physical and psychological endpoint of Self-Checkout journeys. It fosters customer trust and clarity, and protects retailers against shrinkage.

A self-checkout exit system is a dedicated in-store solution that secures and optimizes the exit process for customers using Self-Checkout options, such as Scan & Go, Self-Checkout Kiosks, or smart carts. It provides a physical endpoint to the shopping journey, reducing shrinkage while ensuring a smooth customer experience.

The vector, developed by shopreme and umdasch The Store Makers, is an interactive, modular, customizable exit terminal that integrates seamlessly with any third-party gate provider.

How it works:

• Defines a clear, physical endpoint for Self-Checkout journeys: Customers know where to safely exit the store, and employees can identify Self-Checkout users.

• Optionally integrates with exit gates: Customers validate their purchase by checking out scanning a QR on the receipt.

• Protects against shrink: Creating both psychological and physical barriers, reducing opportunities for theft and loss.

• Optionally supports multiple payment methods: Self-checkout customers can optionally pay and checkout at the vector.

In short: Remote monitoring reduces support and maintenance costs by enabling real-time diagnostics, predictive maintenance, and instant alerts. Retailers save on technician visits, minimize downtime, and gain full transparency into service costs per device.

How remote monitoring in Self-Checkout helps retailers

Remote monitoring transforms kiosk maintenance from an on-site, reactive process into a proactive, data-driven strategy. The result: Fewer technician visits, lower service costs, and less downtime:

• No need to send a technician for basic diagnostics.

• Device information is visible online, enabling remote maintenance.

• Usage data enables predictive maintenance before failure.

• Implementing a digital service log additionally provides transparency about maintenance costs per device.

• Instant alerts reduce downtime costs by automatically notifying support teams, often before store staff even notice.

In short: Advantages of cloud-based Self-Checkout Kiosks like the shopreme matrix include POS-vendor independence, simplified maintenance with automated updates, and centralized data management across multiple locations. This enhances flexibility and enables seamless integration into existing store infrastructures.

Key advantages for retailers:

• POS vendor-independent: Connect to any POS system through a single integration. If retailers change their POS provider, the cloud integration can be updated easily.

• Centralized data management: Manage data across stores from one database without replicating POS logic across multiple systems.

• Enhanced flexibility, minimal maintenance, and automated software updates

• Future-proof hardware: Cloud connectivity extends kiosk lifetime and avoids costly reinvestment.

Yes, as part of the unified shopreme ecosystem, you can display relevant Retail Media content across every Self-Service touchpoint, including the matrix SCO. All Retail Media content can be managed centrally in the shopreme Management Console, allowing you to:

• Create and monitor Retail Media content across stores and Self-Service touchpoints

• Integrate your Retail Media Network Platform to automate campaign bookings and create new revenue streams

• Provide brand partners with detailed campaign performance analytics

Yes, in addition to paying directly in the app, Scan & Go users can complete their checkout at the shopreme matrix Self-Checkout Kiosk or at any third-party SCO. Depending on the retailer’s preferred store setup, shoppers can also:

• Pay directly at the shopreme vector Exit Terminal

• Or even finalize their purchase at a traditional cash desk

Completing checkout at the shopreme matrix, shoppers can choose to print an eco receipt. Rather than receiving a full paper receipt, shoppers get a printed QR code that allows them to:

• Download the full digital receipt later.

• Use the same QR code as an exit code at the shopreme vector Exit Terminal.

Eco receipts reduce paper usage by up to 80%, helping retailers cut down on maintenance intervals and operational costs while supporting a more sustainable shopping experience.

Yes, the matrix Self-Checkout Kiosk integrates with your existing POS, eliminating the need for costly replacements or extensive rollouts. Seamless POS integration is at the core of the unified shopreme ecosystem: Each solution can be pre-integrated with many popular POS systems and payment service providers.

How it works with the shopreme matrix SCO:

• Pre-integration with your existing POS and other systems

• A single integration with the shopreme ecosystem

• Quick setup with plug-and-play hardware and software in just minutes

• API-ready software to integrate with any third-party SCO solution

shopreme offers out-of-the-box solutions with Zebra's Personal Shopper devices, including the PS20 and PS30, as well as with Honeywell and Meferi. These high-performance handheld devices are designed for demanding retail environments, offering fast scanning, a responsive touchscreen, and a durable construction for continuous in-store use. All solutions, except the PS20, support PIN-on-glass payment, enabling secure and convenient checkouts directly on the device.

Yes, with shopreme, customers can pay directly on Handheld Scanners using secure Pin-on-glass payment. With shopreme, retailers can also customize the journey, allowing payment at self-checkout kiosks, exit terminals, or traditional cash desks.

Handheld Scanners offer customers a fast, convenient shopping experience while providing retailers with operational control, customer insights, and upselling opportunities.

Advantages for retailers:

• Retail media monetization: Ad placements on charging stations and Handheld screens generate new revenue streams throughout the shopping experience.

• Optimized store space: Intelligent charging stations and compact checkout zones free up valuable floor space for sales.

• Higher sales potential: Loyalty integration, recommendations, and targeted promotions increase basket size and revenue.

• Actionable customer insights: Advanced analytics reveal shopping behavior.

• Operational efficiency: Reduced checkout staffing needs and streamlined processes lower costs.

• Competitive differentiation: Position your store as innovative and customer-focused to set yourself apart from competitors.

Advantages for shoppers:

• Frictionless access: No apps or registration are required to start shopping.

• Full transparency: A real-time basket view shows spending and savings instantly.

• Faster checkout: Complete purchases without queuing.

• Seamless payment: PIN-on-glass directly on the device for a simple, secure checkout.

Yes, Handheld Scanners are fully integrated into the retailers' existing POS system through a single integration with the shopreme ecosystem. This ensures seamless operation, detailed analytics, and simplified rollout.

This is how POS integration works:

• Pre-integration with major POS and payment providers saves retailers time, effort, and cost.

• All Self-Service touchpoints are connected via a single integration: Handheld Scanners, Scan & Go apps, Smart Carts, and more.

• A dedicated employee app (shopreme supervisor) enables real-time basket views, (optional) spot checks, and age verification.

• Detailed analytics allow you to track usage, transactions, and customer behavior centrally in the Shopreme Management Console.

In short, shopreme Scan & Go on Handheld Scanners enables shoppers to scan products, pay on the device or at checkout, and leave the store without downloading an app or registering. The Shopreme software works on Handheld Devices such as the Zebra PS20 or PS30.

How it works:

Zebra Handheld Scanners are available at the store entrance. Depending on the retailer’s setup, Handheld Devices can be unlocked with a loyalty card or a simple check-in. Once unlocked, customers can:

• Scan products as they shop, guided by an interactive user interface.

• Choose a payment method: - Pay directly on the Handheld Device (or finalize payment at a Self-Checkout kiosk or traditional cash register).

• Show a QR code at an optional Exit Terminal to complete checkout and exit the store without waiting in line.

The user journey can always be configured to your customers' needs.

Benefits for retailers:

• Fast adoption: No registration or app download required.

• Flexible configuration: The user journey is tailored to each store setup.

• Increased operational efficiency reduces queues and frees up staff for other tasks.

Yes. Retailers can seamlessly integrate their existing Retail Media Network platform with shopreme’s Self-Checkout solutions to run automated, targeted ad campaigns across all Self-Service touchpoints.

Benefits for retailers:

By integrating your Retail Media Network platform with shopreme, you can:

• Automate campaign bookings and manage ad placements centrally

• Deliver campaigns based on shopper segments, store location, time of day, or customer behavior.

• Unify your Retail Media strategy across all touchpoints

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In short: Retail Media turns self-service touchpoints, such as smart cart screens, kiosks, charging stations, and Scan & Go apps, into marketing channels. Retailers generate new revenue streams by selling ad space to CPG brands and suppliers. Return on investment (ROI) increases by driving sales with targeted ads and promotions.

How Retail Media works at Self-Checkout

Retail Media integrates advertising into Self-Checkout and Scan & Go experiences by displaying targeted promotions, recommendations, and branded campaigns at the moment of purchase decision. In an impulse-driven, in-store environment, these placements influence buying behavior right before checkout.

Benefits for retailers

• New revenue streams: Selling premium ad space to brands and suppliers.

• Targeted promotions: Reaching shoppers based on time, location, or customer segment.

• Stronger partnerships with brands: Offering measurable campaign performance reports.

• Cross-channel integration: Connecting with Retail Media Network Platforms for automated campaign booking and reporting.

• Increased basket size: Personalized promotions encourage upselling and cross-selling.

How in-store Retail Media increases ROI

Retail Media monetizes existing Self-Service touchpoints by converting screen time into advertising inventory. This generates revenue while driving higher sales through targeted promotions, directly improving the ROI of Self-Checkout solutions.

shopreme allows retailers to display a wide range of Retail Media elements directly at the point of sale, turning every Self-Checkout touchpoint into a powerful marketing channel. The shopreme Management Console enables precise tracking of ad performance, engagement, and sales impact.

Supported Retail Media Elements include:

• Recipes & inspiration: Meal ideas that include sponsored products with an add-to-list feature in one tab to increase basket size.

• Multi-step promotions: Guiding customers through a sequence of related offers on the checkout screen.

• Product alternatives: Highlighting sponsored options at the moment of purchase decision

• Recommendations: Displaying complementary suggestions, hyper-personalized recommendations, purchase reminders, and more.

• Coupons & sponsored offers: E.g. prioritizing market-relevant coupons.

In short: Scan & Go technology improves the in-store experience by providing shoppers with a faster, more autonomous, and more transparent in-store experience, while enabling retailers to reduce queues, save space, reduce employee workload, and gain valuable customer insights.

Advantages for shoppers

• Fast and convenient in-store experience

• Live basket view: Spending and savings are tracked while shopping

• Faster checkout: No more waiting in line or unpacking at the traditional cash register

Advantages for retailers:

• Enhanced customer experience: Faster, smoother checkout improves loyalty

• Reduced queues & smaller checkout zones: Save space and lower operational cost

• Employee efficiency: Less workload on staff

• Valuable analytics: Insights into baskets, shopping behavior, and store performance

• New revenue streams through Retail Media touchpoints

In short: Yes. Retailers can fully integrate their loyalty program into a Scan & Go app with shopreme. Loyalty points, coupons, and promotions are applied seamlessly, enhancing the customer journey and generating valuable data insights.

How loyalty integration works

shopreme offers different options depending on the retailer’s setup. Whether you choose a standalone app or an SDK (software development kit) integration into your existing retail app, you can integrate your loyalty program with either option.

As a white-label software provider, shopreme allows retailers to maintain full control of their branding and customer experience. Loyalty features can be integrated across all self-checkout touchpoints, like:

• Mobile Scan & Go apps

• Handheld scanners

• Smart Shopping Carts

Note: shopreme integrates with your existing POS and ERP systems, so no replacement is required. Retailers can also integrate Retail Media Network Platforms and Recommendation Engines.

Benefits for Retailers:

• Enhanced, personalized customer experience

• Targeted promotions that increase basket size

• Transparent member savings visible at checkout

• Valuable data collection for detailed customer analysis

• Personalized recommendations to drive upselling and cross-selling

• Higher adoption rates of Scan & Go and other self-checkout solutions.

With integrated loyalty programs, retailers reduce friction, recognize customers, and build stronger relationships and long-term brand loyalty.

In short: yes. With shopreme, customers can continue scanning products without an internet connection. Offline scanning ensures a consistent shopping experience in stores with poor internet coverage, requiring connection only for final payment.

All shopreme solutions, including mobile Scan & Go apps, handheld scanners, and Smart Cart software, support offline scanning by default. This ensures reliability at every stage of the checkout process.

How offline scanning works

• Local data storage: A small product file covering information like price, name, or barcode is downloaded to the device.

• No server needed during shopping: If the internet drops, the app uses the local file instead of requesting data from the server.

• Seamless basket filling: Customers can continue adding items to their basket without interruption.

• Internet only for payment: Connectivity is required only when completing checkout.

Yes, customers can pay directly in the Scan & Go app. Depending on the store's setup, customers can use digital payment methods directly on their smartphones, such as credit and debit cards, mobile wallets, or loyalty points. Digital receipts are received and saved automatically within the app.

How it works

shopreme offers white-label, standalone Scan & Go apps or software development kits that integrate directly into a retailer’s existing app (e.g., a button that leads to Scan & Go). In both cases, payments are processed seamlessly within the app thanks to integrations with leading payment providers.

• In-app checkout (e.g. card payment, Apple/Google Pay, prepaid credit, cashback credit, gift card credit)

• Handover to the SCO or Exit Terminal (vector)

• Handover to the traditional cash desk

shopreme ensures maximum flexibility: retailers choose where and how to pay, while maintaining full brand control.

Customer process

• Add a payment method: Customers can save their preferred card, mobile wallet, or loyalty payment option directly in the app.

• Scan products: Items are scanned with the smartphone and instantly added to the digital basket.

• Choose how to pay:

  • Directly in the app.

  • Generate a QR code to finalize payment at the SCO, exit terminal, or traditional cash desk.

• The digital receipt is stored in the app with loyalty points and promotions applied automatically.

In short: You can integrate the shopreme Scan & Go SDK directly into your existing app to add mobile Self-Checkout. The SDK is fully customizable to match your brand identity and user journey. Download the shopreme SDK directly in the developer portal.

Step-by-step SDK integration process

1. Access the developer portal: Log in and navigate to the Data Hub section.

2. Download the shopreme SDK (available for iOS and Android)

3. Apply your corporate identity (CI): Use customizable and extendable components to match your brand’s logo, styling, and colors.

4. Customize the user journey: Define the Scan & Go entry point in your app (e.g., button, banner, or menu item), choose payment methods, loyalty point display, and payment flows.

In short: Scan & Go apps are mobile Self-Checkout solution for retailers, enabling customers to scan & pay items using their own smartphone. A white-label Scan & Go app is fully branded with the retailer’s corporate identity, including logo, colors, and name. The technology provider remains invisible to the end customer. Scan & Go apps for retail are available as standalone apps, or SDKs (Software Development Kits).

How white-label Scan & Go apps work

White-label Scan & Go apps are built by technology providers but designed to look and feel like the retailer’s own app. They:

• Carry the retailer’s branding and design (logo, colors, app name…).

• Can be integrated into existing retail apps (SDK integration)

• Allow customers to scan products with their own smartphone, pay digitally, and skip traditional checkouts.

shopreme’s approach: two flexible options for IOS or Android

• Standalone app: shopreme develops a new, dedicated Scan & Go application for retailers (e.g., the Billa Scan & Go app).

• SDK integration: Scan & Go gets embedded directly into the retailer’s existing app via a button or banner (e.g., the REWE app).

Why this matters for retailers

With a white-label Scan & Go solution, retailers own the customer relationship, increase loyalty, and differentiate their brand, while benefiting from a proven, scalable Self-Checkout technology.

In short: AI improves retail loss prevention in Self-Checkout by analyzing transaction data and shopping patterns in real-time. AI can detect anomalies and reduce scanning errors while continuously improving to prevent loss without disrupting checkout flow.

AI improves loss prevention in Self-Checkout by analyzing shopping behavior in real time. It detects anomalies and prevents shrinkage more effectively than traditional methods. Unlike static, hardware-heavy solutions, AI continuously learns and adapts to each store’s patterns, becoming more effective over time.

How AI works in retail loss prevention

• Real-time data analysis: Tools like shopreme sentry silently analyze shopping basket data, shopping patterns, and risk profiles in real-time.

• Targeted spot checks: Suspicious baskets can trigger spot checks, reducing theft before it happens and avoiding unnecessary interruptions for honest customers.

• Error reduction: Intuitive UX design and AI-driven reminders (e.g., in smart carts with camera vision) prevent scanning errors, such as forgetting to scan an item, by providing gentle reminders.

Examples of anomalies AI can detect

• Rapid or unusually slow scanning

• Repeated scans

• Items removed from the cart before checkout

• Suspicious time gaps between scans

Proven results with AI loss prevention

Running silently in the background, shopreme’s AI-enhanced retail loss prevention tool sentry prevents four times more shrinkage than random methods.

In short: Effective retail loss prevention combines psychological, technological, and human deterrents. Combining UX design, smart technologies, and trained staff reduces shrinkage more effectively than relying on traditional hardware-heavy methods, protecting margins while maintaining a smooth checkout experience.

The most effective deterrents in retail loss prevention combine psychological, technological, and human pillars. From our experience with leading retailers, success comes from aligning deterrents with store setup, culture, and customer experience.

Three key pillars of effective loss prevention

• Psychological: Registration, onboarding, high-quality UX design, spot check awareness, checkout layouts, or communicating penalties.

• Technological: Exit gates, AI-powered loss prevention, facial intelligence, scales, employee apps, or camera vision.

• Human: Well-trained staff who understand both fraud and Self-Checkout technology.

Significantly, in Self-Checkout, deterrents should not unnecessarily disrupt the user journey. Random spot checks or overly intrusive measures damage customer loyalty.

Common deterrents in retail loss prevention

Retailers worldwide often use a mix of:

• Security staff
• CCTV and surveillance systems
• Electronic article surveillance (EAS) tags
• Exit gates and barriers
• Random spot checks

While common, these methods are often hardware-heavy, costly, and disruptive. That’s why more retailers are shifting to software-driven deterrents like shopreme sentry to maximize efficiency and protect margins.

shopreme’s approach

shopreme combines proven user experience (UX) design with AI-enhanced loss prevention software that operates invisibly in the background to minimize shrinkage while protecting customer trust.

Additionally, AI-powered camera vision adds an extra layer of security to smart carts. In Self-Checkout zones, the shopreme vector Exit Terminal can be introduced as a physical barrier to ensure a controlled checkout process.

In short: sentry reduces shrinkage more effectively with AI, fewer spot checks, and a smoother customer experience compared to random spot checks.

shopreme sentry is the AI-powered layer of shopreme’s retail loss prevention software that minimizes shrinkage without the need for additional hardware. It analyzes basket data, shopping patterns, and risk profiles in real time to select customers for optional spot checks.

shopreme sentry prevents shrinkage 4x more effectively than random spot checks. By analyzing baskets in real time, it continuously learns to ensure fewer interruptions, greater accuracy, improved employee efficiency, and a seamless customer experience.

Key advantages of shopreme Sentry over random spot checks

• Fewer checks, less shrinkage: Smarter selection process prevents more losses with fewer interruptions.
• AI that learns and improves: Detection becomes more accurate, ensuring a seamless experience for honest customers.
• Employee efficiency: Guided re-scan process and automatic customer selection.
• Frictionless checkout: Customers are only interrupted when needed.
• Customer trust: No monitoring or filming, sentry runs invisibly in the background.

Main disadvantages of random spot checks

• High error potential and missed fraud.
• Frequent interruptions impact customer loyalty.
• Creates distrust and annoyance during checkout.

Yes. shopreme’s retail loss prevention software, sentry, integrates seamlessly with both shopreme solutions and third-party Self-Checkout (SCO) systems.

Key advantages for retailers

• AI-powered shrinkage prevention: Reduces losses up to 4x more effectively than random checks.
• No extra hardware required: Works without additional staff, cameras, or scales.
• Continuous learning: sentry learns from your transactions and products, resulting in a higher hit rate with fewer spot checks for a seamless checkout experience.

The shopreme supervisor employee app for spot checks

Retailers can additionally incorporate the shopreme supervisor Employee App into both shopreme and third-party Self-Checkout (SCO) systems.The app enables (optional) spot checks, age verification, and real-time basket views, ensuring that staff only intervene when necessary.

The employee app runs on Android, and it is compatible with standard smartphones as well as enterprise hardware, such as the Zebra TC58.

shopreme’s retail loss prevention solution analyzes non-personal transaction metadata to detect anomalies and prevent shrinkage without compromising customer privacy.

Key data points include:

• Time of purchase – when the transaction took place.

• Purchased products – which items were added to the basket.

• Scan order & timing – sequence and speed of scans among other data points to identify irregular patterns.

Why it matters for retailers

By focusing on behavioral and transactional metadata, shopreme enables retailers to detect fraud and prevent losses while ensuring compliance with data protection regulations.

Retail loss prevention, also called shrinkage prevention, is the strategy retailers use to reduce profit loss from theft, fraud, and operational errors.

Effective retail loss prevention combines people, processes, and technology to detect and prevent shrinkage while protecting margins. To do so, retailers use tools to identify their causes and implement hard- and software-based solutions to detect and prevent shrinkage.

Traditional loss prevention methods

• Security staff & CCTV monitoring store activity.
• Electronic article surveillance (EAS) & exit gates prevent unpaid items from leaving the store.
• Weight scales at checkout validating scanned items.

Regarding Self-Checkout, there are several hardware- and software-based approaches to retail loss prevention, such as AI-powered video analytics, weight scales, and software-based loss prevention tools. Most common tools are hardware-heavy and thus associated with high costs. Modern solutions strategically combine hardware and software to reduce shrinkage more efficiently.

Modern loss prevention in Self-Checkout

Retailers increasingly use AI-powered camera vision, real-time basket checks, and software-based monitoring to detect anomalies more efficiently. These solutions reduce shrinkage while keeping customer experience smooth.

shopreme’s approach to retail loss prevention

shopreme combines psychological, technological, and human pillars:

• Psychological: clear, intuitive UX reduces unintentional errors.
• Technological: AI-driven basket analytics and smart algorithms minimize fraud while requiring fewer spot checks. Smart carts are equipped with AI-powered camera vision to provide an extra layer of security.
• Human: well-trained staff supports fraud detection and customer guidance.

The result for retailers: higher spot check accuracy, lower shrinkage, and a frictionless shopping experience that builds trust and loyalty.

The shopreme snap cart Smart Cart software is hardware-agnostic and works with a wide range of smart shopping carts from leading manufacturers. This ensures retailers can choose the hardware that best fits their strategy while still benefiting from a single, powerful software platform, requiring just one integration without replacing the POS.

Examples of supported Smart Cart hardware

• Hanshow Smart Cart solution

• Wanzl Smart Cart solution (Wanzl Fastlaner)

• Geck Smart Cart solution

• SuperHii Smart Cart solution

Smart carts, like the shopreme snap cart, deliver measurable value for both retailers and shoppers by combining frictionless checkout, retail media opportunities, and data-driven personalization.

Main benefits of smart carts for retailers:

• Retail Media at the point of decision: Large displays provide space for personalized promotions directly where purchase decisions are made.

• New revenue streams: Monetize in-store advertising by selling screen space to CPG brands and suppliers.

• In-store analytics & customer insights: Retailers get to know their customers better, understand shopping behavior, and drive loyalty.

• Semless checkout zones: Integrating Self-Checkout solutions like Smart Carts eliminate queues, shrink front-end costs, and reallocate checkout space.

• Increased basket size: Real-time basket value, loyalty integration, and personalized recommendations encourage higher spend.

Main benefits of smart carts for shoppers:

• Hands-free scanning: items are scanned automatically or with one tap, no unloading at checkout.

• Fast, frictionless payment: Smart shopping carts eliminate the need to take items out at traditional cash desks and queueing due to pin-on-glass payment directly on the shopping cart.

• Personalized experience: Customers directly benefit from loyalty rewards, shopping list integration, and product recommendations on the shopping cart.

• In-store navigation: shoppers can easily find products and optimize their in-store journey.

Yes, smart shopping carts can display personalized Retail Media ads in-store, such as location-based ads, ads based on shopping behavior, previously added items, and more.

Personalized Retail Media ads on smart carts can be tailored to indivitual shoppers and integrate with Retail Media Network Platforms, Recommendation Engines, and more.

Benefits of Retail Media on smart shopping carts:

• Advertising directly where purchase decisions are made

• Big screens offer much space for strategically placed ads

Learn more about shopreme's Retail Media integration

The shopreme snap cart software is fully customizable and fully white-label. Retailers can brand the interface with their own CI, colors, and design language while adding features that fit their strategy and customer journey.

Adding your own features:

Yes, you can add your own features to shopreme snap cart. shopreme provides open APIs and integration capabilities, so you can easily connect:

• Third-party systems (CRM, ERP, marketing tools)

• Custom loyalty apps

• Retail Media Network Platforms

• Recommendation Engines

Why this matters for retailers

• Scale features easily as your retail strategy evolves.

• Test and deploy new services without replacing your POS.

• Leverage Retail Media and recommendations to drive measurable ROI

Yes, the shopreme snap cart smart cart solution is designed to integrate seamlessly with your existing POS system. With just one integration, retailers can access the full capabilities of shopreme's ecosystem, including Smart Carts, Scan & Go, Self-Checkout Kiosks, and other Self-Checkout touchpoints.

Why does this matter for retailers?

• One integration, many solutions: Instead of multiple costly integrations, you only need one.

• Consistent data flow without disruption: Your POS remains the single source of truth for pricing, promotions, and receipts.

• Flexibility in scaling: Add new Self-Checkout touchpoints and stores without additional integrations.

What we integrate from your POS:

• Price engine: ensures real-time, accurate pricing.

• Product master data: imported directly from your POS to power item recognition.

• Receipt retrieval (optional): generate and store digital receipts.

• Clearing (optional) → supports smooth payment processing.

How the integration with shopreme works step-by-step:

1. Product data connection – Snap Cart imports master data from your POS.

2. Endpoint connection – APIs connect your POS with the shopreme ecosystem.

3. Go live – your smart cart solution is ready, fully synchronized with your POS.

In short: Smart carts reduce theft and shrinkage through AI-powered camera vision, software-based loss prevention, or weight sensors. Gentle on-screen reminders can correct scanning mistakes, while smart interventions reduce shrinkage, disrupting customer journeys only when needed.

Smart carts can prevent theft and reduce shrinkage in retail in several ways, including AI-powered camera vision, software-based loss prevention, or weight sensors.

How smart carts reduce shrinkage

• AI-powered camera vision: Detects unscanned or unknown items placed in the cart.

• Weight sensors & basket analytics: Flag inconsistencies between items and scans.

• UX design with reminders: On-screen prompts guide shoppers to correct scanning errors.

• Intelligent interventions: Trigger only when anomalies persist, minimizing friction for honest customers.

shopreme’s three-pillar approach to loss prevention

• Psychological: Clear customer journey, intuitive UX, and communication that discourages errors or fraud.

• Technological: Strategic combination of hard- and software

• Human: Well-trained staff who understand fraud and Self-Checkout technology.

shopreme’s smart cart solution prevents losses with precision. Behind the scenes, algorithms analyze shopping behavior, ensuring spot checks are only performed when truly necessary. AI-powered camera vision adds another security layer. The result is ahigher spot check accuracy, less shrinkage, and a frictionless shopping experience.

Learn more about shopreme's loss prevention

Thanks to pin-on-glass payment technology (PoG), customers can pay directly on the smart shopping cart tablet. Unlike traditional payments on a physical keypad, PoG technology allows customers to pay directly on a touchscreen device, such as a smart cart tablet, by tapping their mobile phone or credit card directly on the screen.

Just like traditional payments, payment information is securely transmitted to the payment processor and card issuer for verification. Enabling payment directly on the smart cart improves the checkout process, shortens lines, and enhances customer experience.

Depending on the desired customer journey, you can integrate payment at the SCO, traditional cash desk, or a combination of all methods.

In short: Modular smart carts upgrade existing shopping carts with detachable tablets, avoiding the need for costly cart replacements. They facilitate charging infrastructure, minimize hardware costs, and enable fast in-store installation, making rollout and scaling efficient and flexible for retailers.

shopreme snap cart software can be integrated with multiple smart cart hardware vendors, such as Hanshow, Geck, and Wanzl.

1. The typical step-by-step procedure for integrating a modular smart cart solution with an existing shopping cart is as follows:

2. Attach the smart cart mount directly to existing shopping carts with just a few screws.

3. As desired, install the charging stations at the beginning of the customer journey in the store. Depending on the journey, you can install a return station in the checkout area.

4. Integrate the smart cart tablets, position them in the charging stations, and you're done.

5. With shopreme snap cart, employees can easily install new tablets directly in-store by scanning a single QR code.

Advantages of modular smart cart solutions:

• Minimized hardware costs: No cart replacement necessary

• Efficient charging infrastructure without major store modifications

• Tablets remain in the store, so there is no need to modify the parking lot and less risk of hardware damage from weather conditions.

• Easier smart cart replacement and scaling

In short: Retailers choose shopreme because it offers an advanced pick-and-choose Self-Checkout ecosystem, covering Scan & Go, SCO, Smart Carts, and more, through a single integration with your existing POS. This unified approach reduces costs, accelerates rollout, and boosts customer adoption.

Retailers choose shopreme because it offers a unified Self-Checkout ecosystem spanning Scan & Go Apps, Handheld Scanners, Self-Checkout kiosks, Smart Carts, and Exit Terminals.

All solutions are unlocked through a single integration with shopreme, without replacing the existing POS or other systems. This approach allows retailers to select the self-checkout touchpoints that best suit their stores' needs while enabling them to scale quickly and flexibly.

Why retailers choose shopreme’s unified Self-Checkout ecosystem:

• Simplified rollout and integration: A single integration with shopreme connects to your existing POS, reducing deployment effort and time.

• User Experience Design and technology leader in the Scan and Go sector: shopreme’s interfaces feel as intuitive as a mobile app, driving strong adoption across formats.

• World’s largest mobile Scan and Go rollout: With more than 50 million app installs, shopreme has refined and enhanced its solutions based on learnings of millions of transactions.

• Centralized Management & Analytics: The shopreme Management Console provides real-time analytics and management of all Self-Service touchpoints, providing dashboards, loss prevention analytics, Retail Media management, hardware management, and more.

• Built-in Retail Media & Loyalty integration: shopreme turns each Self-Checkout touchpoint into a powerful marketing channel.

In short: Retailers achieve fast ROI with shopreme’s Self-Checkout solutions thanks to minimal hardware investments, scalable rollouts, and high adoption rates. Modular smart carts usually pay for themselves within one to two years.

Depending on the size of the rollout, the return on investment (ROI) can vary. With shopreme Mobile Scan & Go, however, you can quickly achieve a positive ROI since there is no need for hardware investments, and rollouts are fast, flexible, and easily scalable.

Thanks to intelligent charging stations, compatibility with existing carts (rather than full replacements), integrated loss prevention, and camera vision, the ROI for shopreme snap cart software on modular smart carts is usually within 1 - 2 years.

World-leading in Scan & Go technology and UX-Design, shopreme ensures a fast ROI through a well-designed user experience that increases customer adoption and repeat usage. This directly impacts sales and efficiency.

Integrating loyalty programs encourages larger baskets and repeat visits, while Retail Media placements create new revenue streams. These factors together shorten the payback period and improve the long-term profitability of shopreme Self-Checkout solutions.

Yes, you can keep your current payment service provider (PSP) when implementing shopreme Self-Checkout solutions. Our flexible, seamless integration allows you to continue working with your trusted PSP partners such as Adyen, Fiserv, Payone, Worldline, and many others.

Retaining your current PSP when integrating Self-Checkout solutions allows you to:

• avoid unnecessary disruptions

• maintain established payment processes

• take advantage of existing rates and compliance setups.

shopreme’s single integration approach ensures that our Self-Checkout solutions seamlessly connect with your POS and PSP systems, providing your shoppers with fast, secure, and convenient transactions

Yes, shopreme's Self-Checkout solutions can be deployed as either cloud-based or on-premises systems. This allows retailers to choose the setup that best fits their needs, size, and IT infrastructure. The cloud-based option is popular with most retailers because of its flexibility and easy scalability.

Both options got their own advantages depending on the retailer’s needs:

Advantages of cloud-based Self-Checkout solutions:

• Flexibility to adapt to changing demands quickly

• Easy scalability for multi-store rollouts

• Centralized management

• Minimal maintenance and automated software updates

Advantages of on-premises Self-Checkout solutions:

• Local data control

• Greater security control

• Independence from shared or external resources

Yes. As a white-label Self-Checkout solutions provider, shopreme tailors every installation to match your corporate identity, branding, and store design. Every solution is fully customizable, from the interface styling to the in-store touchpoints, ensuring a consistent brand experience across all locations.

You can seamlessly integrate your loyalty program into every shopreme Self-Checkout touchpoint, allowing customers to earn and redeem rewards directly during checkout. This smooth integration enhances the shopping experience, strengthens customer loyalty, and drives higher basket values.

Leading in user experience design within the Scan & Go sector, shopreme specializes in integrations that align with your brand identity. shopreme connects with your POS, ERP, Recommendation Engine, Retail Media Network Platform, loyalty program, and more.

Yes, shopreme's Self-Checkout solutions are designed for seamless integration with your existing POS system, with no replacement required. With a single integration into your current retail infrastructure, shopreme connects all Self-Checkout and in-store solutions.

This allows you to easily choose the right setup for each store format, scale rapidly across locations, and manage everything centrally via the shopreme Management Console. In addition to fast and flexible Self-Checkout setup, the pre-integration with current systems and centralized management enables detailed analytics, remote hardware control, centralized retail media management, and more.

Our Data Hub imports and synchronizes essential retail data, such as product, pricing, promotions, and store information,directly from your existing POS and ERP systems.

Yes, shopreme's Self-Checkout solutions are available to retailers worldwide and are supported by a global alliance network operating in over 90 countries. Designed for international scalability, our solutions support multiple languages, currencies, and multinational retail operations.

From local chains to global enterprises across industries, retailers of all sizes (grocery stores, drugstores, DIY stores, etc.) use shopreme because it delivers flexible solutions that adapt to any store format. Whether you operate in a single market or across continents, shopreme makes it simple to roll out consistent, high-quality self-checkout experiences globally with a single integration to your existing POS.